The Big Bear Alpine Zoo has introduced its first-ever immersive, nature-based holiday light walk, Alpine Zoo Wild Lights. This new mountain tradition transforms the zoo’s pathways into a winter wonderland,…
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Technology Services has successfully launched a robust security program combining Multi-Factor Authentication (MFA) and Single Sign-On (SSO) using Microsoft Entra. This initiative was designed to strengthen the security of all…
Technology Services has developed the Grants Dashboard to provide real-time visibility into the department’s entire grant portfolio. This centralized tool offers a clear window into the status of all grant…
Technology Services has successfully upgraded multiple sites from traditional landline circuits to a more resilient, modern communication structure. By transitioning to a combination of redundant cellular and satellite connectivity, the…
Technology Services has launched the BearCam, a new initiative that enables the zoo to livestream daily animal activity directly to the public. This project provides an engaging, real-time window into…
The Technology Services team has successfully transitioned the department from its legacy Aveva SCADA platform to a modern, web-based Ignition system. This migration represents a significant leap forward in how…
The department has implemented a sophisticated system that captures high resolution video of paved road surfaces to revolutionize how we monitor our infrastructure. By applying AI driven analysis to this…
The Waste Hauler Report system introduces a dedicated online portal that allows haulers to submit their quarterly reports directly. This digital transition replaces the previous method of emailing Excel spreadsheets,…
In the complex world of transportation planning, keeping a project on track requires more than just a map. It requires precision, real-time oversight, and financial clarity. The Project Management System…
In the world of local government, “maintenance” usually means big machines and heavy lifting. But behind the scenes, there is a mountain of paperwork that has to happen before a…